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We’re here to help. All of us at Fairport Savings Bank understand the hardships our customers may be facing during these unprecedented times. The FSB family is here to do whatever we can to assist you during the COVID-19 pandemic.
We have reopened our branch lobbies with the exception of Penfield (drive through only), and Webster (drive through only). The change to our hours can be found HERE. As we reopen the lobbies to the public, our branch offices will look a little different as we have installed wellness shields at teller windows and desks and physical distancing dots on the floor. All associates and clients will be asked to wear masks, and hand sanitizer will be plentiful. We look forward to the opportunity to again safely serve our customers in our branch lobbies.
Our branch staff can also assist you via telephone, with inquires and transactions such as: internal account transfers, payments, maturing CDs, and setting up Online or Mobile Banking services.
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Please note: Our daily withdrawal limit is $3,000. We cannot process rolled coins at the drive-thru.
For assistance with a mortgage, home equity loan, line of credit or personal loan payment, please contact our Loan Servicing Department, firstname.lastname@example.org. They can offer options to delay payments due within the next 90 days.
For assistance with a commercial term loan, mortgage or line of credit, please contact our Commercial Loan Servicing Department, CommercialLoanServicing@fairportsavingsbank.com. They can also provide information on the SBA Economic Injury Disaster Loan Program and 90 Day Forbearance Program.
Unfortunately, during uncertain times, scams can arise. Be careful not to click any links or provide information to unverified sources. In addition, please know that Fairport Savings Bank will never call and ask for your account number or social security number. If you receive a call from someone claiming to be from Fairport Savings Bank, hang up, and call your local branch directly for assistance.